Frequently Asked Questions
Everything you need to know about bringing Truly Art into your home.
What materials are used in your wall art and home decor?
We use gallery-grade materials, including museum-quality cotton canvas, archival inks, and sustainably sourced solid wood frames to ensure your art lasts for generations.
How long will it take for my order to arrive?
Standard shipping usually takes 5-7 business days. Since many of our pieces are made to order to ensure quality, please allow an additional 2-3 days for production.
Do you offer international shipping?
Yes, Truly Art ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What is your return policy if the art doesn't fit my space?
We offer a 30-day 'Love Your Art' guarantee. If you are not completely satisfied, you can return your item in its original packaging for a full refund or exchange.
How do I track my order once it has shipped?
Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
Are the colors on the website accurate to the physical product?
While we strive for perfect color accuracy, slight variations may occur due to different monitor settings. We ensure our product photography is taken under natural lighting to be as true-to-life as possible.